Frequently Asked Questions

We understand that you may have questions about our products and services, and we are here to help. Below, you will find answers to some of the most common enquiries we receive from our customers. 

If you cannot find the answer you are looking for, please reach out to our team. 

We understand that you may have questions about our products and services, and we are here to help. Below, you will find answers to some of the most common enquiries we receive from our customers. 

If you cannot find the answer you are looking for, please reach out to our team. 

What products do Devlin Electronics specialise in? 

Devlin Electronics manufactures a variety of electro-mechanical input devices, such as ruggedised keyboards, custom broadcast panels, and POS terminals. Our products are designed for durability, precision, and performance across various applications. Each of our products is designed bespoke for each customer. 

What is an electro-mechanical input device?

An electro-mechanical input device is a type of interface device that combines both electrical and mechanical components to facilitate user interaction with electronic systems. These devices typically translate physical actions, such as pressing keys or turning knobs, into electrical signals that can be interpreted by electronic systems or computers. Examples include keyboards, mice, joysticks, and control panels. They are designed for various applications, often emphasising durability, precision, and reliability to ensure effective operation in diverse environments.

What is the difference between an electro-mechanical input device and a standard input device?

An electro-mechanical input device combines mechanical components (like keys or dials) with electrical systems to create tactile and durable interfaces. Examples include rugged keyboards and control panels. In contrast, a standard input device primarily relies on electronic components, such as membrane keyboards and touchscreens, and usually focuses on general usability without the added mechanical robustness.

Does Devlin Electronics offer individual components as well as fully assembled products? 

As well as electro-mechanical input devices, we also offer a select range of electronic components, which are sold separately. 

What industries do Devlin Electronics’ products cater to?

Our products are catered to various industries including broadcast, military, retail, financial, industrial, and telecommunications. Contact us today to start a project with us for your specific industry. 

Can I customise a product to my specific needs?

Yes, at Devlin Electronics, we offer customisation for all our products, allowing you to tailor designs, features, and functionalities to meet your unique requirements. This starts with an initial consultation, where we discuss translating your idea into a reality. 

Why are custom input devices important for specialised industries?

Custom input devices are important for specialised industries because they can be tailored to meet specific operational needs, environmental challenges, and user preferences, thereby improving efficiency and safety in those settings.

What is the process for starting a project with Devlin Electronics?

If you are interested in starting a project with us, you can contact our team and start the process with a consultation, where we will help design and develop a product tailored to your business needs.

What services do Devlin Electronics offer?

We work with our customers to ensure products are manufactured from start to end. We offer multiple services, starting from a consultation service, design and development, manufacturing, in-house testing, and finishing with aftercare. 

How does Devlin Electronics ensure quality across each of its products?

Devlin Electronics ensures quality through a multi-faceted approach that includes rigorous in-house testing, adherence to industry standards, and a dedication to continuous improvement. We employ advanced quality control processes at every stage of production, from initial design to final assembly. Our ISO 9001:2015 accreditation and other relevant certifications validate our commitment to maintaining the highest quality standards. 

What testing facilities are available at Devlin Electronics?

Devlin Electronics is equipped with comprehensive in-house testing facilities that enable us to thoroughly evaluate our products to ensure they meet all relevant standards and perform as expected. Our testing procedures encompass a range of factors, from durability to compliance with regulatory requirements.

While we handle many compliance tests internally, such as those for UKCA or CE certification, certain specific tests, like FCC testing, are conducted by external testing agencies. Nevertheless, all products designed by Devlin Electronics undergo pre-compliance checks to verify they meet regulatory requirements before any external testing is performed. This proactive approach helps ensure that our products pass formal testing on the first attempt, ultimately saving customers both time and money by reducing the need for retesting.

What accreditations and certifications do Devlin Electronics hold?

At Devlin Electronics, we are proud to have been awarded several accreditations and certifications, all of which show our commitment to excellence in the field of electronic input devices – including ISO 9001:2015. Discover our accreditations here

What are the lead times for custom manufacturing?

Lead times for custom manufacturing vary based on the complexity and scope of the project. It is best to contact us directly to get an accurate estimate.

Does Devlin Electronics provide after-sales support?

Yes, Devlin Electronics offers comprehensive customer support, including repairs and aftercare when you receive your product. 

Where can I find case studies of Devlin Electronics’ past projects? 

§ of past projects can typically be found under a dedicated section. 

How can I get in touch with customer support?

You can get in touch with Devlin Electronics' customer support via our contact page, by email, or by phone.

What makes Devlin Electronics different from other manufacturers?

Devlin Electronics distinguishes itself through its focus on ruggedised, high-quality electro-mechanical input devices and its ability to offer custom solutions for challenging environments. Discover more about why you should choose us.

Get in touch

Please contact us regarding your product or concept and one of our professional team members will be happy to assist you. Thank you.

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